About Company - Terms and Conditions

The following sales terms apply to purchases in this
internet shop.

The terms define and specify rights and obligations
of the Seller (operator) and the Buyer (customer).

Order and purchase contract:


1. All orders submitted through this
internet shop are binding. By sending the order
the Buyer acknowledges that he or she has read the shopping rules
as well as the rules of complaint and he or she agrees to them.
2. The order is the proposal of the purchase contract. The Purchase contract is concluded
at the moment of taking over the ordered goods by the Buyer.
3. The electronic order will be valid only if
all prescribed data and
terms, valid telephone numbers and e-mail
addresses in the form are filled in. Upon ordering the goods you will receive at your e-mail address
a confirmation of your order. The goods which we can not
verify by phone or by e-mai will not be
sent.
4. The place of delivery of the goods is the address specified by the Buyer in
the registration form.
5. The ownership right to the goods passes to the Buyer
upon the payment of the purchase price.
6. By filling in the registration form or by the binding
order in this internet shop
the Buyer gives the Seller his assent to collection
and filing of personal data about the Buyer, data about his or her purchases as well as sending news.

Warranty and Complaints:


1. The ownership of the purchased goods passes to the Buyer
upon taking over the goods. At mail order sale the ownership passes to the Buyer
upon taking over the goods by the Buyer
in the specified place of delivery. If the Buyer
damages or destructs the chosen goods before
the transfer of the ownership right he or she will be responsible for damage pursuant to general provisions related to the responsibility for damage.
2. Warranty period = expiration period stated on the package of each
product.

3. The Seller or his responsible person will decide about
the complaint immediately, in complicated cases within three
working days. The complaint including remedy of the defect must
be settled within an undue delay, within 30 days
after lodging the complaint at the latest unless the Seller
agrees with the Buyer on the longer period. Upon expiration
of this period the customer would have the same rights as if
it was a defect which can not be rectified.
4. If the defect can be rectified the Buyer has the right to
a free, timely and proper rectification.
The Seller is obliged to rectify the defect without
an undue delay. If the goods were not used the Buyer could
require replacement instead of rectification of the goods or
if the defect related only to a part of the goods he or she could require replacement of the relevant part.
The Seller can always replace the defected goods with a perfect goods
instead of rectification of the defect.
5. If the defect can not be rectified and it obstructs
due usage of the goods as the indefectible goods
the Buyer will have the right to replacement of the goods or
withdrawal from the contract. The Buyer will have the same rights
if the defects can be rectified however the Buyer
will not be able to use the goods properly due to repeated occurrence of the defect after its rectification or
due to more defects.


Withdrawal from the purchase contract (return of goods):


Pursuant to the Law No. 367-2000 the Buyer is entitled to
withdraw from the contract without stating the reason within 14 days after
taking-over the goods. If he or she decides to do so he or she must return undamaged
goods not showing signs of usage or wear, in
the original package including all delivered
accessories within the specified period. After
receipt of the returned goods he or she will be sent by return
the relevant amount as prearranged
. Please send the goods with the green shipping ticket at
the address: Jutta s.r.o, Na Luhach 12, 400 01, Ústí nad Labem, Czech Repulic. The Buyer will thus be entitled to
repayment of the amount paid for these goods (the Seller does not repay
the amounts paid for packaging, postage or cash collection on delivery)
under the following conditions:

1. The returned goods can not be damaged or otherwise
impaired, must be in a perfect condition not showing signs
of usage, in the original package, fit for further distribution.
2. The Buyer will deliver the returned goods in person or by mail
at his or her own costs at the sellers address as a standard
parcel. We will not pay regard to the goods sent C.O.D.

The money amount will be returned in accordance with the Civil Code
by a postal money-order reduced by the fee for
this service or on previous arrangement by a bank transfer
within 30 days at the latest.

Rights and obligations of the Seller:


1. The Seller is obliged to fulfil a binding order
and send the goods within the deadline stipulated in
the order and deliver the goods at the Buyers address. However this obligation
does not apply to the orders from which is evident or
probable that the Buyer will take over the goods and
will not make the payment.
2. All personal data provided during the registration are
confidential.
3. The Seller will be obliged to erase the registered
customer from the database if the customer
asks him to do so in writing.
4. The Seller will be entitled to refuse the order if
the Buyer repeatedly fails to fulfil his obligation to take over the goods
and pay the purchase price.
5. The Seller will be entitled to withdraw from the purchase contract (binding
order) if the fulfilment becomes impossible,
unless he agrees with the Buyer on an alternative fulfilment.

Rights and obligations of the Buyer:


1. The Buyer is obliged to provide the correct and full postal
address at which the ordered goods will be sent.
2. The Buyer is obliged to take over the ordered goods and pay
the full price including the postage, if appropriate. The
Buyer is advised of the final price during filling in
the order before his or her binding confirmation.
3. The Buyer is entitled to cancel the order or
return the goods within 14 days after the delivery.
4. The Buyer has the right to erasing his or her personal data
from the database if required in writing.

Goods Transport:


1. The customers are sent the goods C.O.D. in a parcel
by Česká pošta (Czech Post) or an alternative operator.
2. Postage for the ordered goods is based on the valid
tariff for the individual shipment.